The default is that the Process Pending Donation queue is turned on. This allows you to tie guest donations to an existing record to reduce duplicate accounts in CDM+. However, if you have previously turned off this queue, you can turn it back on at any time by following the steps below.
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Open Engage Settings from Welcome to CDM+ window.
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Select Giving from the left sidebar.
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Scroll down the page to the Guest Gifts section. Choose to Manually link gifts to Donor using Process Pending Donations.
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Lastly, click on, Save Changes, at the bottom right-hand side of the page.
Now, when a Donor gives as a guest, a new Donor record will automatically be created.