Welcome to CDM+
Welcome to CDM+ Desktop. This guide will help you install and launch CDM+ Desktop. Before installing, make sure ALL computers on which you are installing CDM+ Desktop meet the current System Requirements.
Installation
For instructions on how to install CDM+ Desktop on your computer, click the link for the appropriate Operating System in the table below.
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macOS |
Windows |
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macOS Instructions |
Windows Instructions |
Getting an error when trying to connect to CDM+ database
If you receive an error connecting to your database after clicking Continue on the step where you enter your User ID and Password, here are a few things that you can try:
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Double-check to make sure that you have carefully entered your case sensitive CDM+ Hosting ID and Password.
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Temporarily disable your antivirus solution.McAfee - disable the antivirus protection per these steps; disable the firewall protection per these stepsNorton - steps hereAVG - steps hereWebroot - steps hereKaspersky - steps here
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Temporarily disable your firewall:How to disable macOS firewall.How to disable Windows firewall.