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From the Welcome to CDM+ window, click Donor Records.
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In the Donor Records window, setup a find to search for the donor. Then, click to highlight their record and click the Engage tab.
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Under Engage, click Scheduled Gifts.
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In this window, you will see any active and/or pending scheduled recurring donations. To cancel a recurring donation click Cancel.
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Then, click Cancel on the pop-up box to finish canceling this recurring donation.
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You will then see a pop-up box confirming the recurring donation has been canceled. Click Ok.
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You will then be able to view the previous recurring donation under the Historical tab. You will see that the status is Canceled.
